1. Utangulizi
This manual provides detailed instructions for the setup, operation, and maintenance of your NGTeco TC1 Cloud-Based Time Clock. This device offers a comprehensive 4-in-1 solution for employee time tracking, supporting face, fingerprint, RFID, and PIN recognition methods. It integrates with the NGTeco Office software and mobile application for real-time cloud access and automated reporting, designed for small to medium-sized businesses.
Image: NGTeco TC1 Cloud-Based Time Clock, showcasing its multi-recognition capabilities and app integration.
2. Yaliyomo kwenye Kifurushi
Thibitisha kuwa bidhaa zote zilizoorodheshwa hapa chini zimejumuishwa kwenye kifurushi chako:
- NGTeco TC1 Time Clock Device
- Adapta ya Umeme (Umeme Uliounganishwa)
- Mounting Hardware (for Wall Mount & Tabletop options)
- Mwongozo wa Kuanza Haraka
- Mwongozo wa Mtumiaji
- IC Cards (for RFID recognition)
Image: Included IC Cards for RFID-based employee clock-in/out.
3. Mwongozo wa Kuweka
3.1. Initial Power On & Mounting
- Connect the provided power adapter to the device and a power outlet. The device will power on automatically.
- Choose your preferred mounting method: wall mount or tabletop. Use the provided hardware for wall mounting.
3.2. Network Configuration (2.4GHz WiFi)
The NGTeco TC1 connects via 2.4GHz WiFi to enable cloud-based features. Ensure your network supports 2.4GHz.
- On the device screen, navigate to the network settings.
- Select your 2.4GHz WiFi network from the list.
- Ingiza nenosiri lako la WiFi kwa kutumia kibodi.
- Thibitisha muunganisho.
3.3. NGTeco Office App Setup
The NGTeco Office app provides remote control and access to attendance data.
- Download the "NGTeco Office" app from your device's app store (iOS/Android).
- Unda akaunti mpya au ingia ikiwa tayari unayo.
- Follow the in-app instructions to bind your TC1 device to your account. This typically involves scanning a QR code displayed on the device or entering the device's serial number.
3.4. User Enrollment
Enroll employees using one or more of the 4-in-1 recognition methods: Face, Fingerprint, RFID, or PIN.
- Kupitia Kifaa: Navigate to "User Management" on the device menu. Select "Add User" and follow the prompts to register fingerprints, set PINs, or enroll RFID cards.
- Via NGTeco Office App: Use the app's user management section to add new employees, assign IDs, and remotely enroll recognition data.
Video: Quick start guide for the NGTeco TC1 Cloud-Based Time Clock, demonstrating initial setup steps.
Video: Instructions on how to register fingerprints for time clock use.
4. Maagizo ya Uendeshaji
4.1. Clocking In/Out
Employees can clock in or out using their registered recognition method:
- Kidole cha vidole: Weka kidole kilichosajiliwa kwenye kitambua alama za vidole.
- Uso: Stand in front of the device for facial recognition.
- RFID: Tap a registered IC card on the designated area.
- PIN: Enter the assigned PIN using the keypad.
Video: Demonstration of the four recognition methods for clocking in/out.
4.2. Shift Management
The NGTeco Office software allows for flexible shift configurations:
- Set up fixed, split, or flexible shifts to accommodate various work schedules (part-time, rotating, 24/7).
- Assign shifts to individual employees or groups.
4.3. Attendance Reporting
Access real-time attendance data and automated reports:
- View live punch data from any device via the NGTeco Office app.
- Generate auto-calculated hours and instant reports.
- Export reports for payroll or record-keeping.
Image: Easy time tracking and reporting available on web and mobile platforms.
5. Matengenezo
5.1. Kusafisha
Regularly clean the device, especially the screen and fingerprint sensor, with a soft, dry cloth. Avoid abrasive cleaners or liquids that could damage the device.
5.2. Sasisho za Firmware
Periodically check the NGTeco Office software or app for available firmware updates to ensure optimal performance and access to new features. Follow the on-screen instructions for any updates.
6. Utatuzi wa shida
- Kifaa hakiwashi: Hakikisha adapta ya umeme imeunganishwa salama kwenye kifaa na soketi ya umeme inayofanya kazi.
- Maswala ya muunganisho wa WiFi: Verify your WiFi network is 2.4GHz. Check the entered password for accuracy. Restart the device and your router if problems persist.
- Fingerprint recognition failure: Ensure the fingerprint sensor is clean. Employees should place their finger firmly and completely on the sensor. Try enrolling the fingerprint again or enrolling an additional finger.
- Matatizo ya muunganisho wa programu: Ensure the device is connected to WiFi and your mobile device has an active internet connection. Verify the device is correctly bound to your NGTeco Office account.
- Data synchronization problems: Check the device's WiFi connection. If the device was offline, punches will sync to the cloud once the connection is re-established.
7. Vipimo
| Kipengele | Maelezo |
|---|---|
| Chapa | NGTeco |
| Mfano | TC1 |
| Recognition Methods | Face, Fingerprint, RFID, PIN |
| Muunganisho | 2.4GHz WiFi, iOS/Android App |
| Hifadhi ya Wingu | Free lifetime cloud storage (AWS US servers) |
| Nyenzo | Plastiki ya ABS ya hali ya juu |
| Vipimo vya Bidhaa | 6.3"W x 7.09"H |
| Aina ya Kuweka | Kuweka Ukutani na Meza |
| Chanzo cha Nguvu | Umeme wa Cord |
| Lugha Zinazotumika | 8 (English, Spanish, French, German, etc.) |
8. Udhamini na Msaada
Your NGTeco TC1 Time Clock comes with a dhamana ya mwaka 1. Additionally, NGTeco provides msaada wa kiufundi wa maisha bila malipo, available Monday through Friday, 6 AM to 6 PM EST. For assistance, please refer to the contact information provided in your package or visit the official NGTeco webtovuti.
