Poly Edge E220 IP Desk Phone User Manual

1. Utangulizi

The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

Picha: Mbele view of the Poly Edge E220 IP Desk Phone, showcasing onyesho lake, vitufe, na kifaa cha mkono.

2. Ni nini kwenye Sanduku

Tafadhali thibitisha kuwa vipengele vyote vifuatavyo vimejumuishwa kwenye kifurushi chako:

• Poly Edge E220 IP Desk Phone Unit
• Kifaa cha mkono
• Coil Cord ya simu
• Cat5E Ethernet Cable
• Integrated Wall Mount (pre-attached or separate)
• Stendi ya Msingi

Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.

3. Bidhaa za Bidhaa

• 4-Line Keys: Supports up to 16 lines for flexible call management.
• Bluetooth Iliyounganishwa: Allows for seamless pairing with mobile phones and Bluetooth headsets.
• Onyesho la Ubora wa Juu: Provides clear visibility for call information and menu navigation.
• Sauti ya HD: Delivers superior audio quality for clearer conversations.
• Multi-Line Operation: Manage multiple active calls simultaneously.
• Uwezo wa Simu ya Mkutano: Supports 3-way conferencing.

4. Kuweka na Kuweka

4.1 Kuunganisha Simu

1. Attach the Base Stand: Align the tabs on the base stand with the slots on the back of the phone unit. Slide the stand into place until it clicks securely.
2. Connect the Handset: Plug one end of the coil cord into the handset and the other end into the handset port on the side of the phone unit.

4.2 Kuunganisha nyaya

Locate the ports on the back and side of the phone unit.

Picha: Upande view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.

1. Muunganisho wa Mtandao: Connect one end of the Cat5E Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
2. Muunganisho wa Nguvu (ikiwa hakuna PoE): If PoE is not available, connect an appropriate power adapter (not included) to the power port on the phone and then to a power outlet.
3. Optional Headset Connection: If using a wired headset, connect it to the dedicated headset port.

4.3 Umeme wa Awali Umewashwa

Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.

5. Maagizo ya Uendeshaji

5.1 Kupiga na Kupokea Simu

• Ili kupiga simu: Pick up the handset, press the Speaker button, or press a line key. Dial the number and press the Dial soft key or wait for the call to connect.
• Kujibu Simu: Pick up the handset, press the Speaker button, or press the flashing line key.
• Ili Kukata Simu: Badilisha kifaa cha mkono, au ubonyeze kitufe cha laini cha Komesha Simu.

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.

5.2 Kwa kutumia Bluetooth

The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.

1. Washa Bluetooth: Navigate to the phone's menu, select Settings, then Bluetooth, and ensure Bluetooth is enabled.
2. Kuoanisha Kifaa: Put your Bluetooth device (mobile phone or headset) into pairing mode. On the phone, select 'Add New Device' or 'Scan for Devices'. Select your device from the list and follow the on-screen prompts to complete pairing.
3. Inaunganisha: Once paired, your device should automatically connect when in range. You can manually connect/disconnect from the Bluetooth menu.

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.

Vipengele 5.3 vya Juu

• Shikilia: During a call, press the Hold soft key to place the call on hold. Press it again to resume.
• Uhamisho: During a call, press the Transfer soft key, dial the new number, and then press Transfer again to complete.
• Mkutano: During an active call, press the Conference soft key, dial the number of the third party, and then press Conference again to join all parties.
• Ujumbe wa sauti: Press the Voicemail button to access your voicemail messages.

6. Matengenezo

To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:

• Kusafisha: Use a soft, dry, lint-free cloth to clean the phone's surface and display. For stubborn marks, slightly dampfunika kitambaa na maji. Epuka kutumia kemikali kali, visafishaji vya kukwaruza, au dawa za kupulizia erosoli.
• Mazingira: Weka simu katika mazingira makavu, mbali na jua moja kwa moja, joto kali, na unyevunyevu.
• Usimamizi wa Cable: Hakikisha nyaya zote zimepangwa vizuri na si chini ya mkazo ili kuzuia uharibifu wa bandari au nyaya.
• Masasisho ya Programu: Periodically check with your IT administrator for available software updates to ensure your phone has the latest features and security enhancements.

7. Utatuzi wa shida

If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.

If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.

8. Vipimo

Key technical specifications for the Poly Edge E220 IP Desk Phone:

9. Udhamini na Msaada

As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.