Utangulizi
This manual provides instructions for the setup, operation, and maintenance of your EPOS | SENNHEISER Impact SDW 5011 Headset. The EPOS | SENNHEISER Impact SDW 5011 is a 3-in-1 DECT headset designed for seamless communication in various work environments, including busy open offices and remote setups. It connects to your PC via a DECT dongle, offering optimal call clarity and mobility.
Yaliyomo kwenye Kifurushi
Before proceeding with the setup, please ensure all components are present in the package.

Maelezo ya Picha: This image displays the complete package contents of the EPOS Impact SDW 5011 headset. It includes the EPOS Impact SDW 5011 headset itself, a DECT dongle, a charging cable, a soft pouch for storage, a compliance sheet, a quick guide, and a safety guide.
- EPOS Impact SDW 5011 Headset
- DECT Dongle
- Kebo ya Kuchaji
- Pochi Laini
- Karatasi ya Makubaliano
- Mwongozo wa Haraka
- Mwongozo wa Usalama
Sanidi
1. Kuchaji Kifaa cha Sauti
Before initial use, fully charge the headset.
- Connect the charging cable to the headset's charging port.
- Unganisha ncha nyingine ya kebo ya kuchaji kwenye chanzo cha umeme cha USB (km, mlango wa USB wa kompyuta, adapta ya ukuta ya USB).
- The headset's indicator light will show charging status. Refer to the Quick Guide for specific light indications.
2. Connecting to PC via DECT Dongle
The headset connects to your PC using the provided DECT dongle for a plug-and-play experience.
- Insert the DECT dongle into an available USB port on your PC.
- The dongle will automatically pair with the headset. An indicator light on both the dongle and headset will confirm a successful connection.
- Ensure your PC's audio settings are configured to use the EPOS Impact SDW 5011 as the default input and output device.

Maelezo ya Picha: This diagram illustrates the EPOS Impact SDW 5011 headset alongside its DECT dongle. Callouts highlight key features: "Make your DECT headset mobile" pointing to the dongle, "Hearing protection from acoustic shock" and "Sound clarity in high density environments" pointing to the earcup, "Exceptional speech intelligibility" pointing to the microphone, and "Simple hot desking and remote working" pointing to the overall headset design.
3. Wearing Styles
The headset offers a 3-in-1 wearing style system for customized comfort.
- Kitambaa cha kichwa: For traditional over-the-head wear.
- Hook ya Masikio: For a discreet, single-ear fit.
- Ukanda wa shingoni: For behind-the-neck wear.
Refer to the Quick Guide for instructions on how to switch between wearing styles.

Maelezo ya Picha: Mtazamo wa mbele view of the EPOS Impact SDW 5011 headset, showcasing its headband wearing style. The headset is black with a single earcup and an adjustable microphone boom.
Maagizo ya Uendeshaji
1. Washa/Zima
- Ili kuwasha, bonyeza na ushikilie kitufe cha Kuwasha hadi taa ya kiashiria iwake.
- Ili kuzima, bonyeza na ushikilie kitufe cha Kuwasha hadi taa ya kiashiria izime.
2. Usimamizi wa Simu
- Jibu/Maliza Simu: Bonyeza kitufe cha kupiga simu.
- Kataa Simu: Bonyeza na ushikilie kitufe cha Simu.
- Marekebisho ya Sauti: Use the Volume Up (+) and Volume Down (-) buttons on the headset.
- Zima maikrofoni: Press the Mute button on the microphone boom.
3. Softphone Compatibility
The EPOS Impact SDW 5011 is broadly compatible with all major Unified Communications (UC) softphones. Ensure your softphone application is running and configured to use the headset.

Maelezo ya Picha: This diagram highlights additional features of the EPOS Impact SDW 5011 headset. Callouts indicate "All-day wearing comfort" with soft leatherette ear pads, "Enhanced security" with Protected Pairing and DECT Security certification, and "Simple hot desking and remote working" for fast, secure pairing.

Maelezo ya Picha: A close-up image of the earcup of the EPOS Impact SDW 5011 headset, with text overlay stating "Optimized for UC," indicating its compatibility and performance with Unified Communications platforms.
Matengenezo
1. Kusafisha
- Wipe the headset and dongle with a soft, dry cloth.
- Usitumie visafishaji vya kioevu au vimumunyisho.
- Hakikisha migusano ya kuchaji ni safi na haina uchafu.
2. Hifadhi
When not in use, store the headset in the provided soft pouch to protect it from dust and damage.

Maelezo ya Picha: Pro wa upandefile view of the EPOS Impact SDW 5011 headset, showing the single earcup, microphone boom, and the adjustable headband.
Kutatua matatizo
If you encounter issues with your EPOS Impact SDW 5011 headset, refer to the following common solutions.
| Tatizo | Sababu inayowezekana | Suluhisho |
|---|---|---|
| No audio / Microphone not working | Headset not powered on, not paired, or PC audio settings incorrect. |
|
| Ubora duni wa sauti | Interference, low battery, or distance from dongle. |
|
| Vifaa vya sauti havioanishi | Dongle not recognized or pairing mode not activated. |
|
Vipimo
Detailed technical specifications for the EPOS Impact SDW 5011 Headset.
- Jina la Mfano: IMPACT SDW 5011
- Teknolojia ya Uunganisho: Waya (DECT)
- Mitindo ya kuvaa: Headband, Ear Hook, Neckband (3-in-1)
- Vifaa Vinavyolingana: PC, UC Softphones
- Masafa ya Marudio: 20 Hz - 20,000 Hz
- Maisha ya Betri: Approximately 4 hours (talk time)
- Uzito wa Kipengee: 2 wakia
- Vipengele Maalum: Ear Hook, Plug and Play, Robust design
- Udhibiti wa Kelele: None (focus on speech intelligibility)
- Mtengenezaji: EPOS
- UPC: 840064407816
Udhamini na Msaada
Information regarding product warranty and customer support was not available in the provided data. Please refer to the official EPOS website or the documentation included in your product package for detailed warranty terms and support contact information.
Kwa msaada zaidi, unaweza kutembelea EPOS Store on Amazon.





