Utangulizi
The SVAKOM Sam Neo is an advanced app-controlled stroker designed to provide an interactive experience. It features automated suction and vibration, mimicking natural sensations. This device integrates with the FeelConnect3 App, allowing for customized experiences, connection with long-distance partners, and interaction with 2D videos and web-camming sites. This manual provides essential information for the safe and effective use of your Sam Neo.
Taarifa za Usalama
Please read all safety instructions carefully before using the SVAKOM Sam Neo. Failure to do so may result in injury or damage to the product.
- Bidhaa hii imekusudiwa kutumiwa na watu wazima pekee.
- Do not submerge the device in water. It is splashproof, not waterproof.
- Clean the product thoroughly before and after each use as per the maintenance instructions.
- Use only water-based lubricants with this product. Oil-based lubricants may damage the silicone material.
- Acha kutumia mara moja ikiwa utapata usumbufu au muwasho wowote.
- Weka mbali na watoto.
- Do not use if the product or charging cable is damaged.
Yaliyomo kwenye Kifurushi
Verify that all items are present in your SVAKOM Sam Neo package:
- SVAKOM Sam Neo Device
- USB Pinpoint Charger
- Mwongozo wa Mtumiaji (hati hii)

Image: The retail packaging for the SVAKOM Sam Neo, showing the device and branding.
Bidhaa Imeishaview
Familiarize yourself with the components of your SVAKOM Sam Neo.
- Nje Casing: Made from ABS plastic, providing an ergonomic grip.
- Inner Sleeve: Removable, made from medical-grade silicone, designed with internal textures for enhanced sensation.
- Kitufe cha Nguvu: Single button interface for basic control.
- Mlango wa Kuchaji: USB pinpoint charging port located on the device.

Image: The SVAKOM Sam Neo device with its clear protective cap in place.

Image: The SVAKOM Sam Neo device without its clear protective cap, showing the silicone opening.

Image: The removable medical-grade silicone sleeve, showing its internal textured design.

Picha: yenye pembe view of the SVAKOM Sam Neo, highlighting the single power button on the base.
Sanidi
Kuchaji Kifaa
Before first use, fully charge your SVAKOM Sam Neo. A full charge takes approximately 3 hours and provides up to 1 hour of run time on low settings.
- Locate the USB pinpoint charging port on the device.
- Connect the provided USB pinpoint charger to the device.
- Chomeka ncha ya USB ya kebo kwenye adapta ya kawaida ya umeme ya USB (haijajumuishwa) au mlango wa USB wa kompyuta.
- The indicator light will show charging status (refer to device specific light indicators for details).
- Baada ya kuchaji kikamilifu, tenganisha chaja.

Image: The base of the SVAKOM Sam Neo, clearly showing the USB pinpoint charging port.
App Connection (FeelConnect3 App)
To unlock the full features of your Sam Neo, download and connect to the FeelConnect3 App.
- Download the FeelConnect3 App from your device's app store (iOS or Android).
- Ensure your Sam Neo is charged and powered on.
- Washa Bluetooth kwenye smartphone au kompyuta yako kibao.
- Open the FeelConnect3 App and follow the on-screen instructions to pair your device.
- Once paired, you can control the device and access interactive features through the app.
Maagizo ya Uendeshaji
Basic Operation (Device Only)
The Sam Neo features a single button interface for basic control:
- Washa/Zima: Bonyeza na ushikilie kitufe cha kuwasha/kuzima kwa sekunde 2 ili kuwasha au kuzima kifaa.
- Change Modes/Patterns: Short press the power button to cycle through the 5 built-in suction and vibration patterns.
App Controlled Operation
For advanced control and interactive experiences, use the FeelConnect3 App:
- Kubinafsisha: The app allows for precise control over suction intensity and vibration patterns, offering more options than the device's built-in settings.
- Muunganisho wa Umbali Mrefu: Connect with partners remotely for synchronized experiences.
- Media Interactive: Sync the device with 2D interactive videos and web-camming sites for immersive experiences.
Vidokezo vya Matumizi
- Apply a generous amount of water-based lubricant to the inner sleeve and yourself before use to reduce friction and enhance sensation.
- The device is designed to mimic and enhance sensations through its built-in vacuum and vibration.

Picha: Juu-chini view of the SVAKOM Sam Neo, showing the opening of the silicone sleeve.
Matengenezo
Kusafisha
Proper cleaning ensures hygiene and extends the lifespan of your device.
- After each use, remove the inner silicone sleeve from the outer casing.
- Wash the silicone sleeve thoroughly with warm water and a mild, toy-safe soap. Rinse completely.
- Wipe the outer ABS plastic casing na tangazoamp cloth. Do not submerge the casing katika maji.
- Allow both parts to air dry completely before reassembling or storing.

Picha: Juu-chini view of the removable silicone sleeve, highlighting its textured interior for cleaning.
Hifadhi
Store the SVAKOM Sam Neo in a clean, dry place, away from direct sunlight and extreme temperatures. Ensure the device is fully dry before storage.
Kutatua matatizo
If you encounter any issues with your SVAKOM Sam Neo, refer to the following common problems and solutions:
| Tatizo | Sababu inayowezekana | Suluhisho |
|---|---|---|
| Kifaa hakiwashi. | Betri iko chini; kifaa hakijachajiwa. | Chaji kifaa kikamilifu (takriban saa 3). |
| Device does not connect to app. | Bluetooth off; device not in pairing mode; app issue. | Ensure Bluetooth is enabled. Restart device and app. Try re-pairing in app settings. |
| Weak suction/vibration. | Low battery; silicone sleeve not properly inserted. | Recharge the device. Ensure the silicone sleeve is correctly seated within the casing. |
| Taa ya kiashiria cha kuchaji haifanyi kazi. | Faulty cable; charging port issue. | Try a different USB power source or cable. Contact support if issue persists. |
If the problem persists after attempting these solutions, please contact SVAKOM customer support.
Vipimo
| Kipengele | Maelezo |
|---|---|
| Nambari ya Mfano | 05528600000 |
| Vipimo (L x W x H) | Inchi 3.23 x 3.23 x 9.29 |
| Uzito | 5.04 wakia |
| Nyenzo | Medical Grade Silicone, ABS Plastic |
| Aina ya Betri | Betri 1 ya Lithiamu Ioni (inahitajika) |
| Muda wa Kuchaji | Takriban masaa 3 |
| Run Time (Low Setting) | Takriban saa 1 |
| Upinzani wa Maji | Splashproof |
| Phthalate Bure | Ndiyo |
Udhamini na Msaada
Taarifa ya Udhamini
The SVAKOM Sam Neo comes with a 1-Year Warranty from the date of purchase. This warranty covers manufacturing defects under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or failure to follow the instructions in this manual.
Usaidizi wa Wateja
For warranty claims, technical assistance, or any questions regarding your SVAKOM Sam Neo, please contact SVAKOM customer support. Refer to the official SVAKOM webtovuti au hati zako za ununuzi kwa habari ya sasa ya mawasiliano.





