1. Utangulizi
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Microsoft Surface Laptop Go. Designed for portability and performance, this device offers a seamless computing experience for everyday tasks.

Figure 1.1: Microsoft Surface Laptop Go, showcasing its sleek design and Windows interface.
2. Ni nini kwenye Sanduku
Upon unboxing your Microsoft Surface Laptop Go, please ensure all the following items are present:
- Microsoft Surface Laptop Go Device
- Kitengo cha Ugavi wa Nguvu (PSU)
- Mwongozo wa Kuanza Haraka (QSG)
- Nyaraka za Usalama na Udhamini
3. Kuanza (Kuweka)
Follow these steps to set up your new Surface Laptop Go for the first time.
3.1. Kuchaji Kifaa
Before initial use, it is recommended to fully charge your Surface Laptop Go. Connect the power supply unit to the charging port on the side of the laptop and then to a power outlet.
3.2. Kuwasha Awali na Usanidi wa Windows
Press the power button located on the keyboard to turn on the device. The Surface Laptop Go will guide you through the initial Windows 10 S setup process. This includes selecting your region, language, and accepting the license terms.

Figure 3.1: The Surface Laptop Go ready for use, showing the Windows operating system.
3.3. Kuunganisha kwenye Wi-Fi
During setup, you will be prompted to connect to a Wi-Fi network. Select your network from the list and enter the password if required. A stable internet connection is necessary for updates and online services.
3.4. Setting up Windows Hello (Fingerprint Reader)
For convenient and secure sign-in, you can set up Windows Hello using the integrated Fingerprint Power Button. Follow the on-screen instructions during the initial setup or access it later via Settings > Accounts > Sign-in options.
4. Using Your Surface Laptop Go (Operating)
Familiarize yourself with the key features and functionalities of your device.
4.1. Touchscreen and Trackpad Usage
The 12.4-inch PixelSense touchscreen display supports multi-touch gestures for intuitive navigation. The precision trackpad also allows for smooth cursor control and multi-finger gestures.

Kielelezo 4.1: Karibu view of the keyboard and trackpad area.
4.2. Kazi za Kinanda
The full-size keyboard provides a comfortable typing experience. Function keys (F1-F12) often have secondary actions (e.g., volume control, brightness adjustment) accessible by pressing the Fn ufunguo pamoja na ufunguo wa chaguo-msingi unaohitajika.
4.3. Kuunganisha Vifaa vya Nje
Your Surface Laptop Go is equipped with various ports for connectivity:
- Mlango wa USB-A: For connecting traditional USB devices like mice, keyboards, or external drives.
- Bandari ya USB-C: For data transfer, video output (with compatible adapter), and charging.
- Jack ya Kipokea sauti cha 3.5mm: Kwa utoaji wa sauti kwa vipokea sauti vya masikioni au spika za nje.

Mchoro 4.2: Side profile of the Surface Laptop Go, highlighting the available ports.
4.4. Using the Built-in Camera
The integrated 720p HD camera is suitable for video calls, online meetings, and capturing photos. Access it through applications like Camera, Microsoft Teams, or Zoom.
4.5. Usimamizi wa Betri
The Surface Laptop Go offers up to 13 hours of typical device usage. To optimize battery life, adjust screen brightness, close unused applications, and utilize Windows battery saver mode when needed.
5. Matunzo na Matengenezo
Proper care ensures the longevity and optimal performance of your Surface Laptop Go.
5.1. Kusafisha Kifaa
Tumia kitambaa laini kisicho na pamba kidogo dampened with water or a mild screen cleaner to wipe the display and exterior surfaces. Avoid harsh chemicals, abrasives, or excessive moisture.

Figure 5.1: The rear casing of the Surface Laptop Go.
5.2. Sasisho za Programu
Regularly check for and install Windows updates to ensure your system has the latest security patches, features, and performance improvements. Go to Mipangilio > Sasisha & Usalama > Usasishaji wa Windows.
5.3. Vidokezo vya Afya ya Betri
To maintain battery health, avoid extreme temperatures, do not leave the device fully charged or fully discharged for extended periods, and perform occasional full charge/discharge cycles.
6. Utatuzi wa shida
This section addresses common issues you might encounter with your Surface Laptop Go.
6.1. Kifaa Hakiwashi
- Ensure the device is charged. Connect the power adapter and wait a few minutes before attempting to power on.
- Press and hold the power button for 10-15 seconds to perform a force shutdown, then release and press again to restart.
6.2. Screen Issues (No Display, Flickering)
- Try adjusting the screen brightness using the keyboard function keys.
- Anzisha upya kifaa. Ikiwa tatizo litaendelea, linaweza kuonyesha tatizo la vifaa.
6.3. Matatizo ya Muunganisho wa Wi-Fi
- Hakikisha Wi-Fi imewashwa katika mipangilio ya Windows.
- Anzisha upya kipanga njia chako cha Wi-Fi.
- Sahau mtandao na uunganishe tena.
6.4. Utendaji Polepole
- Funga programu zisizohitajika zinazoendeshwa chinichini.
- Angalia na usakinishe masasisho yoyote yanayosubiri ya Windows.
- Run a disk cleanup to free up storage space.
For more detailed troubleshooting or issues not covered here, please refer to the official Microsoft support website or the user guide PDF.
7. Maelezo ya kiufundi
Key specifications for the Microsoft Surface Laptop Go (Model THH-00001):
| Kipengele | Vipimo |
|---|---|
| Onyesho | 12.4-inch PixelSense Touchscreen (1536x1024 resolution) |
| Kichakataji | 10th Gen Intel Core i5-1035G1 (3.6 GHz) |
| RAM | 8 GB LPDDR4 (2400 MHz) |
| Hifadhi | SSD ya GB 128 |
| Michoro | Picha za Intel UHD (Imeunganishwa) |
| Mfumo wa Uendeshaji | Windows 10 S |
| Muunganisho wa Waya | 802.11ax Wi-Fi |
| Bandari | 1x USB-A, 1x USB-C, 3.5mm Headphone Jack |
| Kamera | Kamera ya HD ya 720p |
| Maisha ya Betri | Up to 13 hours (typical device usage) |
| Uzito | Pauni 2.45 |
| Vipimo (LxWxH) | Inchi 9.27 x 12.19 x 1.93 |
| Rangi | Platinamu |
| Kipengele Maalum | Kisomaji cha Alama za vidole |
8. Udhamini na Msaada
Your Microsoft Surface Laptop Go comes with a standard manufacturer's warranty. For detailed warranty terms and conditions, please refer to the Safety and Warranty Documents included in the box or visit the official Microsoft support webtovuti.
8.1. Official User Guide
Mwongozo wa kina wa mtumiaji katika umbizo la PDF unapatikana kwa kupakuliwa:
Pakua Mwongozo Rasmi wa Mtumiaji (PDF)
8.2. Kuwasiliana na Usaidizi
For technical assistance, warranty claims, or service inquiries, please visit the official Microsoft Support website or contact their customer service directly. Have your device's serial number (located on the back or bottom of the laptop) ready when contacting support.
Unaweza pia kuzingatia ununuziasing extended protection plans for additional coverage, such as the 2-Year or 4-Year Protection Plans, or the Complete Protect monthly plan, available from authorized retailers.





