1. Utangulizi
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your WD My Cloud EX2 Ultra 2-Bay NAS. This high-performance network-attached storage solution allows you to centralize your media, automatically sync content across computers, share files and folders, and utilize multiple backup options for a personalized system.
Kielelezo 1: Mbele view of the WD My Cloud EX2 Ultra NAS. The device is a compact, charcoal-colored rectangular unit with the WD My Cloud EX2 Ultra logo on the front. It features three blue LED indicator lights for power, drive 1 status, and drive 2 status.
2. Ni nini kwenye Sanduku
Thibitisha kuwa vipengele vyote vipo kwenye kifurushi:
- WD My Cloud EX2 Ultra NAS Device
- Kebo ya Ethernet
- Ugavi wa Nguvu
- Mwongozo wa Kufunga Haraka
3. Kuweka
3.1 Ufungaji wa vifaa
Fungua Kifaa: Carefully remove the NAS device and all accessories from the packaging.
Unganisha Kebo ya Ethaneti: Connect one end of the provided Ethernet cable to the Gigabit Ethernet port on the back of the NAS and the other end to an available LAN port on your router or network switch.
Kielelezo cha 2: Nyuma view of the WD My Cloud EX2 Ultra NAS. This image displays the back panel of the device, highlighting the two USB 3.0 ports, the Gigabit Ethernet port, and the DC IN 12V power input.
Unganisha Ugavi wa Nishati: Plug the power supply into the DC IN 12V port on the back of the NAS, then plug the power adapter into a wall outlet. The device will power on automatically.
Angalia Taa za Viashirio: The power indicator light on the front will turn blue. The drive indicator lights will also illuminate as the drives initialize.
3.2 Usanidi wa Programu ya Awali
Once the hardware is connected, proceed with the software setup:
Access the Dashboard: Fungua a web browser on a computer connected to the same network as the NAS. Type http://wdmycloudex2ultra/ or the IP address of your NAS into the address bar and press Enter. If the address does not work, use the WD Discovery software to locate your device.
Fuata Vidokezo vya Skrini: The setup wizard will guide you through creating an administrator account, setting up storage configurations (e.g., RAID 1 for data redundancy), and configuring cloud access.
Sasisha Firmware: It is recommended to check for and install the latest firmware updates through the dashboard to ensure optimal performance and security.
4. Operating Your WD My Cloud EX2 Ultra
4.1 Accessing Your Files
Ufikiaji wa Mtandao wa Karibu: Files can be accessed via network shares on your computer. Map network drives for easy access.
Remote Access (My Cloud OS): Use the My Cloud mobile app or the MyCloud.com web portal to access your filekutoka popote ulipo na muunganisho wa intaneti.
4.2 Usimamizi wa Data
File Kushiriki: Create users and groups, and assign permissions to specific folders for secure file kushiriki.
Automatic Syncing: Sanidi kiotomatiki file synchronization across your computers using the WD Sync application.
Chaguo za Hifadhi Nakala: Utilize various backup features including NAS to NAS backup, USB backup, cloud backup, and PC/Mac backup software integration.
Vipengele 4.3 vya Juu
Seva ya Vyombo vya Habari: Enable the built-in Twonky media server or install Plex Media Server to stream content to compatible devices.
Usakinishaji wa Programu: Expand functionality by installing third-party applications directly from the NAS dashboard.
5. Matengenezo
Sasisho za Firmware: Regularly check for and install firmware updates to ensure system stability, security, and access to new features.
Drive Health Check: Periodically monitor the health status of your hard drives through the NAS dashboard. Replace drives if warnings or errors are reported.
Kielelezo 3: Ndani view of the WD My Cloud EX2 Ultra NAS. This image shows the top cover lifted, revealing the two drive bays with one hard drive partially inserted, demonstrating the easy access for drive installation or replacement.
Kumbukumbu za Mfumo: Review system logs for any unusual activity or errors that may indicate potential issues.
Usafi: Keep the device in a well-ventilated area and ensure vents are free from dust accumulation. Do not block the ventilation openings.
6. Utatuzi wa shida
| Tatizo | Sababu inayowezekana | Suluhisho |
|---|---|---|
| Device not accessible on network. | Network cable disconnected, incorrect IP address, network conflict. | Check Ethernet cable connection. Restart router and NAS. Verify NAS IP address using WD Discovery or router's DHCP client list. |
| Polepole file kasi ya uhamishaji. | Network congestion, old Ethernet cable, drive health issues, high CPU usage. | Ensure Gigabit Ethernet connection. Use Cat5e or Cat6 cables. Check drive health in dashboard. Monitor NAS resource usage. |
| Haiwezi kufikia files kwa mbali. | My Cloud service not configured, internet connection issues, firewall blocking. | Verify My Cloud service is enabled and configured in the dashboard. Check internet connectivity. Ensure router firewall allows necessary ports. |
| Drive indicator light is red or flashing. | Drive failure, degraded RAID array. | Check the dashboard for specific drive status and error messages. Replace faulty drive if necessary. |
7. Vipimo
- Mfano: WDBVBZ0240JCH-EESN
- Uwezo: 24 TB (as configured)
- Kichakataji: High-performance 1.3 GHz dual-core
- Kumbukumbu: 1GB DDR3
- Kiolesura: Gigabit Ethernet, USB 3.0
- Vipimo (LxWxH): Inchi 6.1 x 3.9 x 6.75
- Uzito: Pauni 4.4
- Mfumo wa Uendeshaji: My Cloud OS
- Ugavi wa Nguvu: 12V DC
- Rangi: Mkaa
- Kiolesura cha Hifadhi Ngumu: USB 3.0 (kwa viendeshi vya nje)
- Vifaa Vinavyolingana: Desktop computers (Mac, PC)
8. Udhamini na Msaada
For warranty information, technical support, and additional resources, please visit the official WD support website. You can find FAQs, downloads, and contact information for customer service.
Msaada wa WD Webtovuti: https://support.wdc.com/
Please have your product model number (WDBVBZ0240JCH-EESN) and serial number ready when contacting support.