Elo E931896

Mwongozo wa Mtumiaji wa Mfumo wa Pointi ya Mauzo ya EloPOS ya inchi 15

Mfano: E931896

1. Bidhaa Imeishaview

The EloPOS System is a versatile point-of-sale solution designed for commercial environments. It features a 15-inch 4:3 touchscreen display, an Intel 8th generation i3 processor, and an integrated expansion hub for connecting various peripherals. This system is built for durability and continuous public use, making it suitable for traditional POS and self-service applications.

Mbele view of the EloPOS 15-inch Point of Sale System with the Elo logo on the screen.

Kielelezo 1: Mbele view of the EloPOS System.

The system's robust design ensures reliability in demanding retail environments, providing a stable platform for your business operations.

2. Yaliyomo kwenye Kifurushi

Verify that all items listed below are included in your EloPOS system package:

  • EloPOS System Unit
  • NA Power Cord
  • Kamba ya Nguvu ya EU
  • Adapta ya Umeme - 180W
  • Cable RJ-45 to DB-9
  • Cable Cover Locking Screw
  • Mwongozo wa Usakinishaji wa Haraka (QIG)

3. Sifa Muhimu

The EloPOS System is equipped with several features designed to enhance its functionality and durability:

  • Integrated Expansion Hub: The included stand features an integrated expansion hub, allowing connection of various POS peripherals such as cash drawers, printers, barcode scanners, and payment devices.
  • Windows 10 Operating System: Utilizes the reliable performance and security of Intel 8th Generation processors, integrated Trusted Platform Modules, Intel vPro, and the Windows 10 operating system.
  • Kudumu kwa Kiwango cha Biashara: Features a splash-proof housing and a rugged retail-hardened design, built to withstand adverse conditions common in commercial environments.
  • Muunganisho wa USB-C: Enables easy connection of a 1302L customer-facing display, providing touch, data, and power through a single cable (second display sold separately).
  • Elo Edge Connect: Allows seamless attachment of up to four peripherals (sold separately) to the edge of the touchscreen, including fingerprint scanners, EMV readers, barcode scanners, or MSRs.

4. Mwongozo wa Kuweka

4.1. Kufungua na Kuweka

Carefully remove the EloPOS system and all components from the packaging. Place the unit on a stable, flat surface, ensuring adequate ventilation around the device.

4.2. Kuunganisha Nguvu

  1. Connect the 180W power adapter to the power input port on the back of the EloPOS system.
  2. Connect the appropriate power cord (NA or EU) to the power adapter.
  3. Chomeka kebo ya umeme kwenye sehemu ya umeme iliyowekwa chini.

4.3. Kuunganisha Pembeni

The EloPOS system features an integrated expansion hub for connecting various peripherals. Refer to the image below for port locations.

Sehemu ya nyuma yenye maelezo view of the EloPOS system, highlighting the integrated expansion hub with various ports for peripheral connections.

Kielelezo cha 2: Nyuma view with connection hub.

  • Bandari za USB: Connect USB devices such as keyboards, mice, barcode scanners, or payment terminals to the available USB 2.0 or USB 3.0 ports.
  • Bandari ya Ethernet: Connect an Ethernet cable for network connectivity.
  • Bandari za mfululizo: Use the RJ-45 to DB-9 cable for connecting serial devices if required.
  • Bandari ya USB-C: For connecting compatible USB-C devices, including the Elo 1302L customer-facing display.

5. Uendeshaji

5.1. Kuwasha/Kuzima

To power on the system, press the power button, typically located on the side or back of the display unit. To power off, use the standard Windows shutdown procedure or press and hold the power button for a few seconds.

5.2. Kutumia skrini ya kugusa

The EloPOS system features a responsive touchscreen display. Use your finger or a compatible stylus for navigation and input. Ensure the screen is clean for optimal touch performance.

6. Matengenezo

Regular maintenance helps ensure the longevity and optimal performance of your EloPOS system:

  • Kusafisha skrini: Tumia kitambaa laini kisicho na pamba chepesi dampened with a non-abrasive, ammonia-free glass cleaner. Do not spray cleaner directly onto the screen.
  • Kusafisha Casing: Futa sehemu ya nje ya casing na laini, damp kitambaa. Epuka kemikali kali au vifaa vya abrasive.
  • Uingizaji hewa: Ensure that the ventilation openings on the system are not blocked to prevent overheating.
  • Masasisho ya Programu: Regularly check for and install operating system and driver updates to maintain system security and performance.

7. Utatuzi wa shida

This section provides solutions to common issues you might encounter with your EloPOS system.

TatizoSababu inayowezekanaSuluhisho
Mfumo hauwashi.Power cord not connected, power adapter faulty, power outlet issue.Check power cord connections. Ensure power adapter is securely plugged in. Test the power outlet with another device.
Skrini ya kugusa haijibu.Screen dirty, drivers not installed/corrupted, system frozen.Clean the screen. Restart the system. Check device manager for touchscreen driver status.
Peripheral (e.g., printer) not detected.Incorrect port, driver issue, peripheral not powered on.Ensure peripheral is powered on and connected to the correct port. Install or update peripheral drivers.
System runs slowly.Too many applications running, insufficient RAM, overheating.Close unnecessary applications. Check system resources. Ensure proper ventilation.

8. Maelezo ya kiufundi

KipengeleVipimo
Ukubwa wa onyesho la skrini iliyosimamaInchi 15
Azimio la skrini1024x768
Ubora wa Juu wa Skrini1366x768
Kichakataji3.1 GHz core_i3 (Intel 8th Generation)
RAMGB 4 DDR4
Hifadhi ngumuSSD ya GB 128
Graphics CoprocessorPicha za Intel HD 520
Mfumo wa UendeshajiWindows 10
Idadi ya USB 2.0 Bandari2
Idadi ya USB 3.0 Bandari3
Nambari ya mfano wa bidhaaE931896
Uzito wa KipengeePauni 11.6
Vipimo vya Bidhaa (LxWxH)Inchi 8.71 x 14.16 x 13.37
RangiNyeusi
Chanzo cha NguvuAC
Voltage240 Volts

9. Taarifa za Udhamini

The EloPOS System is backed by Elo's standard 3-year warranty. This warranty covers defects in materials and workmanship under normal use. For detailed terms and conditions, please refer to the official Elo warranty policy document or contact Elo customer support.

10. Msaada na Mawasiliano

For further assistance, technical support, or service inquiries, please visit the official Elo webtovuti au wasiliana na huduma kwa wateja wao. Unaweza kupata taarifa na rasilimali zaidi katika Duka la Elo kwenye Amazon.

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