1. Utangulizi
This manual provides detailed instructions for the setup, operation, and maintenance of your SNOM M18-KLE SIP DECT 4-Line Deskset. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize its features. The SNOM M18-KLE is a versatile communication solution designed for professional environments, offering high-definition voice quality and multi-line handling capabilities.
2. Bidhaa Imeishaview
Familiarize yourself with the components and controls of your SNOM M18-KLE Deskset.

Maelezo ya Picha: This image displays the SNOM M18-KLE SIP DECT 4-Line Deskset. It features a black finish, a monochrome LCD screen showing 'DESKSET' and '12:00', a numeric keypad, function keys for directory, messages, menu/func, select, call history, redial, delete, cancel, and dedicated keys for calls, hold, intercom, mute, DND, headset, volume, and speaker. Four line keys (L1-L4) and message waiting indicators are visible at the top right. A navigation pad is located next to the display. The handset rests on the left side of the base unit, connected by a coiled cord. An antenna is visible on the right side of the unit.
Vipengele Muhimu:
- Onyesho la LCD: 3.5-inch (102 x 66 pixels) mono LCD with blue/white backlighting. Displays call information, menu options, and status.
- Message Waiting LED: Indicates new voicemail messages.
- Line Keys (L1-L4): Four programmable LED backlit keys for line handling.
- Dedicated Feature Keys: 17 keys for functions such as CALLS, HOLD, DIRECTORY, MESSAGES, MENU/FUNC, SELECT, CALL HISTORY, REDIAL, DELETE, CANCEL.
- Pad ya Urambazaji: 4-way pad for menu navigation.
- Speed Dial Keys: 32 keys (2 pages x 16) for quick dialing.
- Kibodi cha Nambari: Kawaida 0-9, *, # vitufe vya kupiga.
- HD Audio Handset: For high-definition voice communication.
- Simu kamili ya Duplex: Kwa mawasiliano bila kutumia mikono.
- Funguo za Utendakazi: INTERCOM, MUTE, DND (Do Not Disturb), HEADSET, VOL (Volume), SPEAKER.
- Maikrofoni (MIC): Maikrofoni iliyojumuishwa.
3. Kuweka
3.1. Uunganisho wa Nguvu
- Connect the included AC adapter to the power port on the back of the deskset.
- Chomeka adapta ya AC kwenye sehemu ya kawaida ya umeme.
- Ensure the deskset powers on and the LCD screen illuminates.
3.2. Muunganisho wa Mtandao
- Connect an Ethernet cable from your network router or switch to the LAN port on the back of the deskset.
- If your network provides Power over Ethernet (PoE), the AC adapter may not be necessary.
- Verify network connectivity on the deskset display.
3.3. Handset Battery Installation and Charging
- Fungua sehemu ya betri kwenye simu.
- Insert the 2.4V/750 mAh Ni-MH battery, ensuring correct polarity.
- Funga sehemu ya betri.
- Place the handset on the deskset cradle to charge. The battery icon on the display will indicate charging status.
3.4. Usanidi wa Awali
- Follow the on-screen prompts for initial setup, including language selection and network settings if not automatically configured.
- Consult your SIP service provider or network administrator for specific SIP account details (e.g., SIP server, user ID, password) required for registration.
- Access the deskset's web interface kupitia a web browser for advanced configuration by entering the deskset's IP address.
4. Maagizo ya Uendeshaji
4.1. Kazi za Msingi za Simu
- Kupiga simu: Pick up the handset or press the SPEAKER button. Dial the number using the numeric keypad and press the CALLS button or wait for automatic dialing.
- Kujibu Simu: Pick up the handset or press the SPEAKER button when the phone rings.
- Kukata Simu: Place the handset back on the cradle or press the SPEAKER button again.
- Kuweka Simu Imesimamishwa: During an active call, press the HOLD button. To retrieve the call, press the HOLD button again or the flashing line key.
- Call Transfer (Blind/Attended): During an active call, press the TRANSFER button (if programmed) or use the menu options. For a blind transfer, dial the new number and complete the transfer. For an attended transfer, wait for the other party to answer before completing the transfer.
- 3-Way Local Conference: During an active call, initiate a new call to the second party. Once connected, use the menu option to merge calls into a conference.
4.2. Kutumia Vipengele
- Usisumbue (DND): Press the DND button to activate/deactivate. Incoming calls will be redirected to voicemail or receive a busy signal.
- Kichwa cha sauti: Connect a 2.5mm corded headset to the headset jack. Press the HEADSET button to switch between handset/speaker and headset.
- Spika ya simu: Press the SPEAKER button to activate hands-free mode.
- Marekebisho ya Sauti: Use the VOL buttons during a call to adjust handset, headset, or speakerphone volume.
- Kitabu cha simu: Access the local phonebook (up to 1,000 entries) via the DIRECTORY button. You can also access XML/LDAP remote phonebooks.
- Historia ya Simu: Press the CALL HISTORY button to view recent incoming, outgoing, and missed calls (up to 200 entries).
- Ujumbe: Press the MESSAGES button to access voicemail or other message services. The Message Waiting LED will indicate new messages.
- Intercom: Use the INTERCOM button for internal communication between DECT phones.
- Kitufe cha Keypad: Use the menu options to lock the keypad to prevent accidental dialing.
5. Matengenezo
5.1. Kusafisha
- Wipe the deskset and handset with a soft, damp kitambaa.
- Usitumie wasafishaji wa abrasive au vimumunyisho, kwani wanaweza kuharibu uso.
- Hakikisha kifaa kimechomoka kabla ya kusafisha.
5.2. Utunzaji wa Betri
- The handset battery provides approximately 36 hours of standby time and 7 hours of talk time.
- Kwa muda bora wa matumizi ya betri, chaji simu kikamilifu kabla ya matumizi ya kwanza.
- Ikiwa kifaa cha mkono hakitatumika kwa muda mrefu, ondoa betri ili kuzuia kuvuja.
6. Utatuzi wa shida
If you encounter issues with your SNOM M18-KLE Deskset, refer to the following table for common problems and solutions.
| Tatizo | Sababu inayowezekana | Suluhisho |
|---|---|---|
| No power to the deskset | AC adapter not connected or faulty; no PoE. | Ensure AC adapter is securely connected and plugged into a working outlet. Verify PoE if applicable. |
| No dial tone or cannot make/receive calls | No network connection; SIP account not registered; incorrect SIP settings. | Check Ethernet cable connection. Verify SIP account registration status on the display. Confirm SIP settings with your service provider. |
| Kifaa cha mkono hakichaji | Handset not properly seated; battery faulty or not installed correctly. | Ensure handset is correctly placed in the cradle. Check battery installation and condition. |
| Poor audio quality (HD Voice) | Network congestion; low bandwidth; faulty cable. | Check network connection and bandwidth. Try a different Ethernet cable. |
| Message Waiting LED is on, but no new messages | Synchronization issue with voicemail server. | Access voicemail to clear any pending messages. Contact your SIP service provider if the issue persists. |
7. Vipimo
The following are the technical specifications for the SNOM M18-KLE SIP DECT 4-Line Deskset:
| Kipengele | Maelezo |
|---|---|
| Onyesho | 3.5-inch 102 x 66 pixels (w x h) mono LCD, blue/white backlighting |
| Vifunguo vya Mstari | 4 programmable LED backlit line keys |
| Funguo za Kipengele | 17 dedicated feature keys |
| Speed Dial Keys | 32 (2 pages x 16) |
| Ubora wa Sauti | HD voice for receiver and speakerphone |
| Spika ya simu | Kamili-duplex |
| Jack ya vifaa vya kichwa | 2.5mm corded headset jack |
| Utunzaji wa Simu | 4-line call handling (active and held) |
| Local Phonebook | Hadi maingizo 1,000 |
| Historia ya Simu | Hadi maingizo 200 |
| Kitabu cha simu cha mbali | XML/LDAP support |
| Wito wa Mkutano | 3-way local, N-way network |
| Piga Uhamisho | Blind/attended |
| Aina ya Betri | 2.4V/750 mAh Ni-MH |
| Wakati wa Kusubiri | 36 masaa |
| Muda wa Maongezi | 7 masaa |
| Chanzo cha Nguvu | Included AC Adapter, Battery Powered |
| Vifaa Sambamba | SIP-based systems and services |
| Vipimo | Inchi 11 x 8.75 x 4.5 (Kifurushi) |
| Uzito wa Kipengee | Pauni 2.45 |
8. Taarifa za Usalama
ONYO: Bidhaa hii ina kemikali zinazojulikana na Jimbo la California kusababisha saratani na kasoro za kuzaliwa au madhara mengine ya uzazi.
Fuata tahadhari za kimsingi za usalama kila wakati unapotumia bidhaa hii ili kupunguza hatari ya moto, mshtuko wa umeme na majeraha kwa watu.
- Usitumie bidhaa hii karibu na maji au wakati umelowa.
- Avoid using the product during an electrical storm.
- Usifungue kifaa casing; kuelekeza huduma zote kwa wafanyakazi waliohitimu.
- Tumia tu adapta ya nguvu iliyotolewa na kitengo.





