Bidhaa Imeishaview
The Poly Blackwire 3320 USB-A is a wired, dual-ear (stereo) headset designed for clear communication and audio playback. It features a boom microphone for voice clarity and connects to your PC, Mac, or cell phone via USB-A. This headset is optimized for use with various communication platforms, including Teams and Zoom, offering a reliable and comfortable audio solution for professionals.

Image: The Poly Blackwire 3320 USB-A stereo headset, showing the over-ear design, adjustable boom microphone, and the inline control unit with a USB-A connector.
Ni nini kwenye Sanduku
The Blackwire 3320 USB-A package typically includes the following components:
- Poly Blackwire 3320 USB-A Wired Stereo Headset
Sanidi
Setting up your Blackwire 3320 USB-A headset is a straightforward process. No additional software or drivers are typically required for basic functionality.
Kuunganisha kwenye Kifaa chako
- Identify the USB-A Port: Locate an available USB-A port on your computer (PC or Mac) or compatible cell phone adapter.
- Plug in the Headset: Insert the USB-A connector of your Blackwire 3320 headset firmly into the USB-A port.
- Utambuzi wa Mfumo: Your operating system should automatically detect the headset and install any necessary generic drivers. This may take a few moments.
- Chagua kama Kifaa cha Sauti: In your computer's sound settings or your communication application (e.g., Teams, Zoom), select "Poly Blackwire 3320" as your default audio input (microphone) and output (speaker) device.

Image: A diagram illustrating the approximate dimensions of the headset, indicating its compact size and fit.
Maagizo ya Uendeshaji
The Blackwire 3320 features an inline control unit for easy management of calls and audio settings.
Amevaa Headset
- Adjust the headband for a comfortable fit over your head.
- Position the ear cushions over your ears. The speakers can pivot 180 degrees for optimal positioning.
- Position the flexible microphone boom approximately two finger-widths from the corner of your mouth for best voice pickup.
Inline Control Unit Functions
The inline control unit provides quick access to essential call and audio functions:
- Kitufe cha Kuongeza sauti (+): Bonyeza ili kuongeza sauti ya kusikiliza.
- Kitufe cha Kupunguza Sauti (-): Bonyeza ili kupunguza sauti ya kusikiliza.
- Kitufe cha kunyamazisha: Press to mute or unmute the microphone during a call. A red indicator light on the control unit typically signifies mute.
- Call Control Button (Phone Icon):
- Bonyeza ili kujibu simu inayoingia.
- Press to end an active call.
- Press to make a call (if supported by your application).
Matengenezo
Proper care and maintenance will extend the life of your Blackwire 3320 headset.
- Kusafisha: Use a soft, dry, lint-free cloth to clean the headset. For ear cushions, a slightly damp kitambaa chenye sabuni laini kinaweza kutumika, lakini hakikisha kimekauka kabisa kabla ya matumizi. Usitumie kemikali kali au visafishaji vya kukwaruza.
- Hifadhi: Ikiwa haitumiki, hifadhi vifaa vya sauti vya kichwani mahali safi na pakavu mbali na halijoto kali na jua moja kwa moja. Epuka kuibana kebo.
- Huduma ya Cable: Usivute kebo ili kutenganisha vifaa vya sauti. Shika kiunganishi cha USB kila wakati. Epuka mikunjo mikali au mikunjo kwenye kebo.
Kutatua matatizo
If you encounter issues with your Blackwire 3320 headset, refer to the following common problems and solutions:
| Tatizo | Suluhisho linalowezekana |
|---|---|
| No audio from headset speakers. |
|
| Microphone is not working. |
|
| Ubora wa sauti ni duni au umepotoshwa. |
|
| Headset not recognized by computer. |
|
Vipimo
| Kipengele | Maelezo |
|---|---|
| Jina la Mfano | Blackwire 3320 USB-A |
| Nambari ya Mfano | 213934-01 |
| Teknolojia ya Uunganisho | Waya (USB-A) |
| Mtindo wa Kuvaa | Dual-ear (Stereo), Over-the-head |
| Maikrofoni | Flexible Noise-Canceling Boom Mic |
| Utendaji wa Sauti | Wideband audio, Enhanced Digital Signal Processing (DSP) |
| SoundGuard Technology | Acoustic limiting for protection against sounds above 118 dBA |
| Masafa ya Marudio | 20 Hz - 20,000 Hz |
| Vidhibiti | Inline control unit (Volume Up/Down, Mute, Call Answer/End) |
| Urefu wa Cable | Futi 7 |
| Uzito wa Kipengee | Wakia 4.6 (Gramu 130) |
| Vifaa Sambamba | PC, Mac, Cellphones (via USB-A) |
Taarifa ya Udhamini
The Poly Blackwire 3320 USB-A headset comes with a Dhamana ya kimataifa ya mwaka 2. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For specific terms and conditions, refer to the official Poly warranty documentation or contact Poly support.
Msaada
For further assistance, technical support, or to access additional resources, please visit the official Poly support webtovuti au duka la chapa yao:
- Poly Brand Store: https://www.amazon.com/stores/Poly/page/F4BD54E6-2BFB-492D-A777-D4ED104038D5
- Mwongozo wa Mtumiaji (PDF): https://manuals.plus/m/469a902d7f026c019ef48519a4601c7fcbeb280e55cab9d5fc046a5aabf10f47
You may also find updated drivers or firmware on the official Poly website to ensure optimal performance of your headset.





