Mwongozo wa Mtumiaji wa Kituo cha Mraba

Utangulizi

The Square Terminal is an all-in-one device designed for businesses to efficiently process payments and print receipts. It offers a streamlined solution for accepting various payment types, ensuring quick and secure transactions. This manual provides comprehensive instructions for setting up, operating, and maintaining your Square Terminal.

Vipengele muhimu ni pamoja na:

Acceptance of all major credit and debit cards.
Integrated receipt printer.
Cordless operation with a built-in, long-lasting battery.
Fast processing of chip cards.
24/7 fraud prevention and phone support.

Square Terminal device on a white background

Figure 1: The Square Terminal, an all-in-one payment device.

Sanidi

Follow these steps to set up your Square Terminal for the first time:

Unboxing: Carefully remove the Square Terminal and its power adapter from the packaging.
Muunganisho wa Nishati: Connect the power adapter to the Square Terminal. The device can be used cordlessly once charged, but initial setup and charging are recommended with the adapter connected.
Kuwasha kwa Awali: Bonyeza na ushikilie kitufe cha kuwasha/kuzima kilicho upande wa kifaa hadi skrini iangaze.
Muunganisho wa Mtandao: Follow the on-screen prompts to connect your Square Terminal to a Wi-Fi network. A stable internet connection is required for processing payments.
Account Setup/Sign-in: Create a new Square account or sign in with an existing one. This process is guided by the on-screen instructions.

Maagizo ya Uendeshaji

The Square Terminal supports various payment methods for customer convenience.

Taking Payments

Chip Cards: Insert the customer's chip card into the slot at the bottom of the terminal. The transaction will process in approximately two seconds.

Hand inserting a chip card into the Square Terminal

Figure 2: Inserting a chip card for payment.

Contactless Payments (Tap): Instruct the customer to hold their contactless card or compatible mobile device near the display of the terminal.

Hand tapping a credit card on the Square Terminal

Figure 3: Processing a contactless payment by tapping a card.

Hand holding a smartphone near the Square Terminal for mobile payment

Figure 4: Processing a contactless payment using a mobile device.

Swipe Payments (Magstripe): For cards without a chip or contactless capability, swipe the card through the magstripe reader located on the side of the terminal.

Printing Receipts

The Square Terminal has a built-in printer for physical receipts.

After a successful transaction, the terminal will prompt you to print a receipt.
Ensure receipt paper is loaded correctly into the printer slot.
Customers also have the option to receive digital receipts via email or text message.

Figure 5: The Square Terminal generating a printed receipt.

Matengenezo

Usimamizi wa Betri: The built-in battery is designed to last all day. Recharge the device using the provided power adapter when the battery level is low.
Kusafisha: Use a soft, dry cloth to clean the exterior of the Square Terminal. Avoid using abrasive cleaners or solvents. For the screen, a microfiber cloth is recommended.
Mawazo ya Mazingira: Avoid exposing the device to direct sunlight for extended periods, as this may affect its functionality and lifespan.

Kutatua matatizo

If you encounter issues with your Square Terminal, consider the following common solutions:

Kifaa Kisichowashwa: Ensure the device is properly connected to the power adapter and has been charging for a sufficient period.
Payment Processing Issues:
- Verify a stable Wi-Fi connection.
- Ensure the card is inserted or tapped correctly.
- Restart the Square Terminal.
Receipt Printer Not Working:
- Check if the receipt paper roll is correctly installed and not empty.
- Ensure there are no paper jams.
Utendaji Polepole: A device restart can often resolve temporary performance issues.

Kwa usaidizi zaidi, rejea official user guide (PDF) or contact Square support.

Vipimo

Kipengele	Maelezo
Vipimo vya Bidhaa	inchi 5.6 x 3.4 x 2.5; Wakia 14.71
Nambari ya Mfano wa Kipengee	8.17044E+11
Betri	Betri 1 ya Ion ya Lithium inahitajika. (pamoja na)
Tarehe ya Kwanza Inapatikana	Februari 12, 2019
Mtengenezaji	Mraba
ASIN	B07NPNNQLN

Udhamini na Msaada

Square provides 24/7 phone support for the Square Terminal. Additionally, the device includes 24/7 fraud prevention to ensure secure transactions.

For specific warranty details, please refer to the documentation included with your purchase or visit the official Square support website. There are no long-term contracts or hidden fees associated with using the Square Terminal for payment processing.

	Mwongozo wa Kuanza Haraka wa Kushika Mkono kwa Mraba Anza na kifaa chako cha Square Handheld. Pata maelezo kuhusu jinsi ya kusanidi, kuunganisha kwenye Wi-Fi, kuingia na kutumia vipengele vyake vya malipo na kuchanganua.
	Mwongozo wa Malipo ya Nje ya Mraba: Kushughulikia Kukatizwa kwa Huduma Mwongozo wa kina kutoka Square kuhusu jinsi ya kudhibiti na kuchakata malipo ya nje ya mtandao wakati wa kukatizwa kwa huduma ya mtandao au Square, kuhakikisha uendelevu wa biashara.
	Mwongozo wa Kuanza Kituo cha Mraba Mwongozo mfupi wa kuanzisha na kutumia Kituo cha Mraba kwa ajili ya kukubali malipo, ikiwa ni pamoja na maagizo ya kuchaji, kupakia karatasi ya risiti, na njia za malipo.
	Mwongozo wako wa Kulipa Malipo ya Nje ya Mtandao ukitumia Square Jifunze jinsi ya kushughulikia kukatizwa kwa huduma na kuendelea kuchakata malipo nje ya mtandao ukitumia Square. Mwongozo huu unatoa maagizo ya hatua kwa hatua ya kutambua masuala, kuwezesha malipo ya nje ya mtandao, na kudhibiti miamala ili kuhakikisha kuendelea kwa biashara.
	Maswali Yanayoulizwa Mara kwa Mara kuhusu Kisomaji cha Mraba: Utangamano, Wi-Fi, Kuchaji, na Malipo Maswali yanayoulizwa mara kwa mara kuhusu Kisomaji cha Mraba, yanayohusu utangamano wa kifaa, mahitaji ya Wi-Fi, kuchaji, na njia za malipo zinazokubalika kama vile bila kugusa, chipu, PIN, Apple Pay, na Google Pay.
	Mwongozo wako wa Kulipa Malipo ya Nje ya Mtandao ukitumia Square Jifunze jinsi ya kukabiliana na kukatizwa kwa huduma na kuendelea kuchakata malipo nje ya mtandao ukitumia Square. Mwongozo huu unahusu kutambua aina za ukatizaji, kuwezesha malipo ya nje ya mtandao, na kudhibiti miamala.

Square 8.17044E+11