Mwongozo wa Mtumiaji wa Simu ya Dawati la IP la Polycom VVX 250

Bidhaa Imeishaview

The Polycom VVX 250 is a four-line, basic IP desk phone featuring a color display, designed for clear and efficient communication.

Sifa Muhimu:

• Make more natural and life-like calls with Polycom HD Voice
• 2.8” color display: an engaging experience offering visual information at a glance
• Two Gigabit Ethernet ports offer cost savings and performance benefits
• USB port enables users to move data around more quickly
• Integrates with more than 60 industry leading call control platforms

Mbele view of the Polycom VVX 250 IP Desk Phone, showcasing its handset, keypad, and color display.

Mwongozo wa Kuweka

Follow these steps to set up your Polycom VVX 250 IP Desk Phone.

Yaliyomo kwenye Kifurushi:

• Polycom VVX 250 IP Desk Phone unit
• Handset and coiled cord
• Kebo ya Ethaneti
• Kusimama kwa dawati
• (Note: Power adapter may be sold separately depending on model/region.)

Physical Connections:

1. Unganisha kifaa cha mkono: Plug one end of the coiled cord into the handset and the other end into the handset port on the phone base.
2. Unganisha kwenye Mtandao: Connect an Ethernet cable from your network switch or router to the LAN port (marked with a network icon) on the back of the phone.
3. Unganisha Nguvu: If not using Power over Ethernet (PoE), connect the power adapter (if included) to the power port on the back of the phone and plug it into a power outlet.
4. Unganisha kwenye Kompyuta (Si lazima): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port (marked with a computer icon) on the back of the phone.
5. Connect Headset (Optional): Plug your compatible headset into the headset port (marked with a headset icon) on the back of the phone.

Karibu-up view of the back of the Polycom VVX 250 IP Desk Phone, showing the Ethernet (LAN and PC), power, and headset ports.

Uanzishaji wa Awali:

Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes. The display will show the Polycom logo and then proceed to load its firmware and configuration.

If your network supports automatic provisioning, the phone will automatically configure itself. Otherwise, you may need to manually enter network settings or contact your VoIP service provider for assistance.

Maagizo ya Uendeshaji

Kupiga simu:

1. Pick up the handset, press the Speakerphone button, or press a line key.
2. Piga nambari inayotaka kwa kutumia vitufe.
3. Press the Dial soft key or wait for the call to connect automatically.

Kujibu Simu:

When the phone rings, pick up the handset, press the Speakerphone button, or press the flashing line key.

Using the Display and Menu:

The 2.8-inch color display provides access to various phone functions and settings.

• Tumia Kundi la Urambazaji (up, down, left, right arrows, and Select button) to browse through menus and options.
• Bonyeza kwa Nyumbani button to return to the main menu or idle screen.
• Vifunguo laini: The buttons directly below the display change their function based on the current screen or activity.

Kazi za Kawaida:

• Shikilia: Press the Hold button during an active call to place it on hold. Press again to resume.
• Uhamisho: During an active call, press the Transfer button, dial the new number, and then press Transfer again to complete.
• Nyamazisha: Press the Mute button to mute your microphone during a call. Press again to unmute.
• Spika ya simu: Press the Speakerphone button to toggle speakerphone mode on or off.
• Kichwa cha sauti: Press the Headset button to switch audio to a connected headset.
• Udhibiti wa Sauti: Tumia + na - buttons below the keypad to adjust handset, headset, or speakerphone volume.

A person is shown using the Polycom VVX 250 IP Desk Phone at a desk, demonstrating its use in a typical office environment.

Kufikia Menyu:

Kutoka kwa skrini isiyo na kazi, bonyeza kitufe Nyumbani button to access the main menu. Options typically include:

• Simu Mpya
• Messages (Voicemail)
• Directories (Contact lists)
• DND (Usisumbue)
• Settings (Phone configuration)
• Applications (if configured)

An official video demonstrating the key features of the Polycom VVX 250, including HD audio, 2.8-inch color LCD screen, and 4 line keys.

Matengenezo

To ensure optimal performance and longevity of your Polycom VVX 250 IP Desk Phone, follow these maintenance guidelines:

• Kusafisha: Use a soft, dry, lint-free cloth to clean the phone's surface and display. Avoid abrasive cleaners, solvents, or aerosol sprays.
• Uondoaji wa vumbi: Regularly dust the keypad and speaker grilles to prevent accumulation that could affect performance.
• Usimamizi wa Cable: Ensure all cables are securely connected and not under strain. Avoid sharp bends or kinks in the cords.
• Masharti ya Mazingira: Tumia simu ndani ya viwango vya joto na unyevu vinavyopendekezwa. Epuka jua moja kwa moja, joto kupita kiasi, au unyevu.
• Masasisho ya Programu: Periodically check with your service provider for available firmware updates to ensure your phone has the latest features and security enhancements.

Kutatua matatizo

This section provides solutions to common issues you might encounter with your Polycom VVX 250 IP Desk Phone.

Hakuna Toni ya Kupiga/Haiwezi Kupiga Simu:

• Angalia Muunganisho wa Mtandao: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/router.
• Mzunguko wa Nguvu: Unplug the phone's power adapter (or Ethernet cable if using PoE), wait 10 seconds, then plug it back in.
• Verify Network Status: Check if other devices on your network are functioning correctly.
• Contact Service Provider: If the issue persists, your VoIP service may be down or require re-provisioning.

Ubora duni wa Sauti:

• Rekebisha Sauti: Use the volume buttons on the phone to increase or decrease the call volume.
• Angalia Muunganisho wa Kifaa cha Mkononi/Kifaa cha Sauti: Ensure the handset or headset cord is securely connected.
• Msongamano wa Mtandao: High network traffic can affect call quality. Try reducing network usage or contact your IT administrator.
• Sauti ya HD: Ensure both parties are using HD Voice compatible devices and network for optimal clarity.

Onyesho Haifanyi kazi:

• Angalia Nguvu: Ensure the phone is receiving power.
• Mzunguko wa Nguvu: Fanya mzunguko wa nguvu kama ilivyoelezwa hapo juu.
• Mipangilio ya Mwangaza: Navigate to Settings > Basic > Display > Backlight Intensity to adjust brightness.

Phone Not Registering:

• Muunganisho wa Mtandao: Confirm the phone has an active network connection.
• Usanidi: Verify that the phone's configuration settings (SIP server, user credentials) are correct. This usually requires IT or service provider assistance.
• Firmware: Outdated firmware can sometimes cause registration issues.

Vipimo

Ni nini kwenye Sanduku

The standard package for the Polycom VVX 250 IP Desk Phone typically includes:

• Polycom VVX 250 IP Desk Phone Unit
• Kifaa cha mkono
• Kamba ya mkono
• Kebo ya Mtandao (Ethernet)
• Stendi ya Dawati
• Mwongozo wa Kuanza Haraka

Note: Power adapter may be sold separately depending on the specific product variant or region.

Udhamini na Msaada

Maelezo ya Udhamini:

Poly products typically come with a limited hardware warranty. Please refer to the warranty card included with your product or visit the official Poly website for detailed warranty terms and conditions specific to the VVX 250 model. Retain your proof of purchase for warranty claims.

Usaidizi wa Kiufundi:

For technical assistance, troubleshooting, or further inquiries, please contact Poly customer support.

• Msaada mkondoni: Tembelea usaidizi wa Poly website for FAQs, knowledge base articles, and software downloads.
• Usaidizi wa Simu: Contact your regional Poly support hotline.
• Mtoa huduma: If your phone was provided by a VoIP service provider, they may be your primary point of contact for support and configuration.

Always provide your product model (VVX 250) and serial number when contacting support for faster service.