1. Utangulizi
This user manual provides essential information for the safe and efficient operation, installation, and maintenance of your Ravelli HR 160 Snella Hydro 20.0 kW Pellet Heater. Please read this manual thoroughly before installing or operating the appliance. Retain this manual for future reference.
2. Taarifa za Usalama
Always prioritize safety when installing, operating, or maintaining your pellet heater. Failure to follow these safety guidelines can result in property damage, serious injury, or death.
- Ufungaji wa Kitaalamu: Installation of this hydro pellet heater must be performed by qualified and certified personnel in accordance with all local and national building codes and regulations.
- Uingizaji hewa: Ensure adequate ventilation in the installation area. Do not obstruct air inlets or outlets.
- Mafuta: Use only approved wood pellets as fuel. Do not use gasoline, kerosene, or other flammable liquids.
- Usafi: Maintain specified clearances from combustible materials. Refer to installation diagrams for exact distances.
- Monoxide ya kaboni: Sakinisha vigunduzi vya monoksidi ya kaboni nyumbani kwako.
- Nyuso za Moto: The heater surfaces become very hot during operation. Avoid contact and keep children and pets away.
- Usalama wa Umeme: Ensure the electrical supply meets the heater's requirements and is properly grounded.
3. Bidhaa Imeishaview
The Ravelli HR 160 Snella Hydro 20.0 kW is a high-efficiency pellet heater designed to provide central heating. It features a robust steel combustion chamber, a ceramic glass door resistant to 750 °C, and an elegant majolica coating.

Figure 1: Ravelli HR 160 Snella Hydro 20.0 kW Pellet Heater.
This image displays the Ravelli HR 160 Snella Hydro 20.0 kW Pellet Heater. The unit features a modern design with a two-tone finish, primarily beige/brown panels on the left and a darker panel on the right housing the combustion chamber with a visible flame through the ceramic glass door. A narrow white vertical strip separates the left and right sections. The side panels appear to have ventilation perforations.
4. Kuweka na Kuweka
Installation of the Ravelli HR 160 Snella Hydro pellet heater requires specialized knowledge due to its connection to a central heating system. It is mandatory to have this appliance installed by a certified professional.
4.1 Uchaguzi wa tovuti
- Choose a location with sufficient space for clearances and maintenance access.
- Ensure the floor can support the heater's weight (210 kg).
- The location must comply with local fire safety regulations regarding proximity to combustible materials.
4.2 Chimney and Flue Connection
- Connect the heater to an approved chimney or flue system.
- All connections must be sealed properly to prevent smoke and carbon monoxide leaks.
- Ensure the chimney is clean and free of obstructions.
4.3 Water System Connection (Hydro Model)
- Connect the heater to the central heating system's water pipes.
- Install all necessary safety valves, expansion tanks, and circulation pumps as per system design and local codes.
- Fill and bleed the water system to remove air.
4.4 Muunganisho wa Umeme
- Connect the heater to a dedicated, grounded electrical outlet.
- Thibitisha kuwa juzuu yatage and frequency match the heater's requirements.
5. Maagizo ya Uendeshaji
5.1 Mwanzo wa kuanza
- Ensure the pellet hopper is filled with quality wood pellets.
- Verify all safety checks have been completed by the installer.
- Washa swichi kuu ya umeme kwa ajili ya hita.
5.2 Loading Pellets
Open the pellet hopper lid and pour wood pellets into the hopper. Do not overfill. Ensure the lid is securely closed after filling.
5.3 Ignition Process
- Access the control panel (refer to the specific model's control panel diagram).
- Select the desired operating mode (e.g., "Auto," "Manual").
- Initiate the ignition sequence. The heater will automatically feed pellets and activate the igniter.
- Monitor the flame through the ceramic glass door. Ignition typically takes several minutes.
5.4 Udhibiti wa Halijoto
Adjust the desired room temperature or water temperature using the integrated thermostat or control panel settings. The heater will modulate its output to maintain the set temperature.
5.5 Utaratibu wa Kuzima
- To turn off the heater, select the "Off" mode on the control panel.
- The heater will enter a cooling cycle, burning off remaining pellets and allowing components to cool down safely.
- Do not turn off the main power switch until the cooling cycle is complete.
6. Matengenezo
Regular maintenance is crucial for the longevity, efficiency, and safe operation of your pellet heater. Always ensure the heater is completely cool and disconnected from power before performing any maintenance.
6.1 Daily/Weekly Cleaning
- Uondoaji wa majivu: Empty the ash pan regularly. Use a vacuum cleaner designed for ash.
- Chumba cha Mwako: Clean any ash or unburnt pellets from the combustion chamber and burn pot.
- Kioo cha Kauri: Clean the ceramic glass door with a specialized glass cleaner for wood stoves when cool.
6.2 Huduma ya Kitaalamu ya Mwaka
It is highly recommended to have your Ravelli HR 160 Snella Hydro pellet heater inspected and serviced by a certified technician at least once a year, preferably before the heating season. This service typically includes:
- Thorough cleaning of the flue pipes and chimney.
- Inspection and cleaning of internal components (fans, heat exchangers).
- Checking electrical connections and safety devices.
- Verification of water system integrity and pressure.
7. Utatuzi wa shida
This section addresses common issues you might encounter. For problems not listed here or if solutions do not resolve the issue, contact a qualified service technician.
| Tatizo | Sababu inayowezekana | Suluhisho |
|---|---|---|
| Hita haiwaki. | No pellets in hopper, igniter failure, blocked burn pot, safety switch open. | Fill hopper, check igniter (professional), clean burn pot, ensure all doors/panels are closed. |
| Pato la chini la joto. | Poor quality pellets, dirty heat exchanger, incorrect temperature setting, flue obstruction. | Use high-quality pellets, clean heat exchanger (professional), adjust thermostat, check flue. |
| Moshi mwingi. | Blocked flue, wet pellets, insufficient air supply. | Clean flue, use dry pellets, check air intake. |
| Water system not heating. | Low water pressure, air in system, pump failure. | Check pressure gauge, bleed radiators, contact professional for pump inspection. |
8. Vipimo
Technical specifications for the Ravelli HR 160 Snella Hydro 20.0 kW Pellet Heater:
- Mfano: Ravelli HR 160 Snella Hydro
- Jumla ya Pato la Joto: 20.0 kW (68,242.8 BTU)
- Water Heat Output: 16 kW H2O
- Heated Volume: Up to 430 m³ (Suitable for spaces up to 172 sq meters)
- Vipimo (D x W x H): Sentimita 36.9 x 85.8 x sentimita 116.8
- Uzito: 210 kg
- Pellet Capacity: 30 kg
- Combustion Chamber Material: Chuma
- Vyombo vya Mlango: Ceramic glass (resistant to 750 °C)
- Mipako: Majolica
- Ufanisi: Ufanisi wa juu
- Aina ya Kupachika: Kujitegemea
- Vipengele Maalum: Quick heating, electronic thermostat
9. Udhamini na Msaada
Warranty information for your Ravelli HR 160 Snella Hydro 20.0 kW Pellet Heater is typically provided at the time of purchase or included with the product packaging. Please refer to these documents for details regarding coverage, terms, and conditions.
For technical support, spare parts, or service inquiries, please contact your authorized Ravelli dealer or the manufacturer directly. Ensure you have your product model number (HR 160 Snella Hydro) and serial number available when seeking assistance.





