Yeastar NeoGate TG800 8-Channel VoIP GSM Gateway User Manual

1. Utangulizi

This manual provides detailed instructions for the installation, configuration, and operation of the Yeastar NeoGate TG800 8-Channel VoIP GSM Gateway. The TG800 is designed to bridge GSM networks with IP-based systems, enabling cost-effective communication solutions for homes and small offices.

Kielelezo cha 1: Mbele view of the Yeastar NeoGate TG800, showing the eight GSM antennas, Ethernet ports, and status indicator lights.

2. Kuweka

2.1 Yaliyomo kwenye Kifurushi

Thibitisha kuwa vipengee vyote vipo kwenye kifurushi:

• Yeastar NeoGate TG800 Unit
• Adapta ya Nguvu
• Kebo ya Ethernet
• GSM Antennas (8 units)
• Mwongozo wa Ufungaji wa Haraka

2.2 Ufungaji wa Kimwili

1. Ambatisha Antena: Screw the eight GSM antennas onto the corresponding connectors on the rear panel of the TG800.
2. Ingiza Kadi za SIM: Locate the SIM card slots on the front panel. Insert up to eight standard SIM cards into the slots, ensuring correct orientation.
3. Unganisha Kebo ya Mtandao: Connect one end of the Ethernet cable to the LAN port on the TG800 and the other end to your network router or switch.
4. Unganisha Nguvu: Connect the power adapter to the TG800's power input and then plug it into an electrical outlet. The device will power on automatically.

2.3 Initial Network Configuration

By default, the TG800 obtains an IP address via DHCP. To access the web kiolesura:

1. Identify the IP address assigned to the TG800 using your router's DHCP client list or a network scanning tool.
2. Fungua a web browser and enter the IP address of the TG800.
3. Ingia kwa kutumia jina la mtumiaji chaguo-msingi na nenosiri (rejelea Mwongozo wa Usakinishaji wa Haraka kwa vitambulisho chaguomsingi).
4. Configure network settings (Static IP, DHCP Client, VLAN) as required for your network environment.

3. Maagizo ya Uendeshaji

3.1 Web Kiolesura Juuview

The web interface provides comprehensive control over the TG800's functions, including:

• Hali: Monitor system status, GSM module status, and network connectivity.
• Trunks: Configure SIP and IAX2 trunks for connecting to IP PBXs or VoIP service providers.
• Call Routing: Set up inbound and outbound call routes between GSM and VoIP.
• GSM Settings: Manage SIM card settings, SMS, and USSD operations.
• Mipangilio ya Mfumo: Configure time, date, firmware updates, and user accounts.

3.2 Basic Call Functionality

Once configured, the TG800 facilitates calls between the GSM network and your VoIP system.

• Outbound Calls: Calls from your IP PBX or VoIP phones are routed through the TG800 to the GSM network based on configured outbound routes.
• Simu zinazoingia: Calls received on the GSM SIM cards are routed through the TG800 to your IP PBX or specific VoIP extensions based on configured inbound routes.

4. Matengenezo

4.1 Sasisho za Firmware

Regularly check the Yeastar website for firmware updates. Updating the firmware ensures optimal performance, security, and access to new features.

1. Pakua firmware ya hivi punde file from the official Yeastar support portal.
2. Access the TG800 web kiolesura.
3. Navigate to the System Settings > Firmware Upgrade section.
4. Pakia programu dhibiti iliyopakuliwa file and follow the on-screen instructions. Do not power off the device during the upgrade process.

4.2 Usafishaji na Utunzaji

Weka kifaa safi na bila vumbi.

• Tumia kitambaa laini na kavu kuifuta nje.
• Epuka kutumia visafishaji kioevu au vifaa vya abrasive.
• Hakikisha uingizaji hewa sahihi karibu na kifaa ili kuzuia overheating.

5. Utatuzi wa shida

5.1 Masuala ya Kawaida na Suluhu

• Hakuna Nguvu:

  Hakikisha adapta ya umeme imeunganishwa vizuri kwenye kifaa na soketi ya umeme inayofanya kazi.

• Hakuna Muunganisho wa Mtandao:

  Check the Ethernet cable connection. Verify network settings in the web interface. Confirm your router is assigning an IP address or that static IP settings are correct.

• GSM Modules Not Registering:

  Ensure SIM cards are correctly inserted and active. Check antenna connections. Verify GSM signal strength in the web interface. Contact your mobile operator if issues persist.
• Calls Not Connecting:

  Review SIP trunk configurations and call routing rules in the web interface. Check firewall settings on your network to ensure SIP/IAX2 ports are open.

5.2 Viashiria vya LED

Paneli za mbele za LED hutoa habari ya hali:

• Nguvu ya LED: Kijani kigumu kinaonyesha kuwasha.
• Mfumo wa LED: Indicates system status (e.g., blinking for normal operation, solid for boot-up).
• LED ya LAN: Inaonyesha hali na shughuli za kiungo cha Ethernet.
• GSM Channel LEDs: Indicate the status of each GSM module (e.g., solid for registered, blinking for activity, off for unregistered).

6. Vipimo

7. Udhamini na Msaada

7.1 Dhamana ya Bidhaa

The Yeastar NeoGate TG800 is covered by a manufacturer's warranty. Please refer to the warranty card included with your product or visit the official Yeastar webtovuti kwa sheria na masharti ya udhamini wa kina. Weka uthibitisho wako wa ununuzi kwa madai ya udhamini.

7.2 Msaada wa Kiufundi

For technical assistance, troubleshooting, or further inquiries, please contact Yeastar technical support through their official website. Online resources, including FAQs, knowledge bases, and forums, may also be available.

Yeastar Official Webtovuti: www.yeastar.com