1. Utangulizi
The Ooma Telo is a Voice over Internet Protocol (VoIP) device designed to provide affordable home phone service using your high-speed internet connection. It offers crystal-clear nationwide calling, advanced features, and the convenience of a traditional landline without the high costs.

Picha: Juu view of the Ooma Telo device, showcasing its sleek design and control buttons.
2. Ni nini kwenye Sanduku
Your Ooma Telo package should contain the following items:
- Kituo cha Msingi cha Ooma Telo
- Kebo ya Ethernet
- Adapta ya Nguvu ya AC
- Mwongozo wa Kuanza Haraka

Image: Diagram illustrating the Ooma Telo setup, connecting to a modem/router and a phone handset.
3. Maagizo ya Kuweka
Follow these steps to set up your Ooma Telo device:
- Activate Your Ooma Telo: Tembelea ooma.com/activate or use the Ooma Setup mobile app to activate your device and choose a phone number.
- Connect to Your Internet:
- Connect one end of the provided Ethernet cable to the "INTERNET" port on your Ooma Telo.
- Connect the other end of the Ethernet cable to an open Ethernet port on your modem or router.
- Unganisha Simu Yako: Plug your existing home phone into the "PHONE" port on the Ooma Telo using a standard phone cable.
- Washa: Connect the AC power adapter to the "POWER" port on the Ooma Telo and then plug it into a wall outlet. The Ooma logo will illuminate blue when the device is ready.
- Make Your First Call: Once the Ooma logo is solid blue, pick up your phone and dial a number to confirm the service is active.
Video: Kumalizikaview of the Ooma Telo, highlighting its features and simple setup process. This video demonstrates how to connect the device to your internet and phone.
4. Maagizo ya Uendeshaji
4.1 Kupiga simu
To make a call, simply pick up your connected phone and dial the number as you normally would. Ooma Telo provides crystal-clear voice quality over your internet connection.
4.2 Kupokea Simu
When your phone rings, pick up the handset to answer. Caller ID information will be displayed on your phone if supported.
4.3 Ujumbe wa sauti
The Ooma Telo includes a voicemail service. To access your voicemail, press the Cheza button on the Telo device or dial *99 from your connected phone. You can also access voicemail online via your My Ooma account or through the mobile app.

Image: Screenshot of the Ooma mobile app displaying the voicemail interface, allowing users to manage messages on the go.
4.4 Call Waiting & Caller ID
These standard features are included. Call Waiting allows you to receive a second call while on the phone, and Caller ID displays the incoming caller's information.
4.5 Ooma Mobile App
Download the free Ooma mobile app for iOS or Android devices to take your Ooma service on the go. Make and receive calls, check voicemail, and manage your account from your smartphone.

Image: The Ooma Home Phone Mobile App icon, representing the mobile application for managing your Ooma service.
5. Ooma Premier Service (Optional)
Upgrade to Ooma Premier for enhanced features, including:
- Robocall Blocking: Advanced features to block unwanted telemarketers and scam calls.
- Free Calls to Canada and Mexico: Unlimited calling to these regions.
- Instant Second Line: Make or receive a second call simultaneously.
- Voicemail-to-Email: Receive audio files of your voicemails in your email inbox.
- Enhanced Caller ID: More detailed caller information.
Video: A comparison between traditional landline services and Ooma, highlighting Ooma's call blocking feature and unlimited nationwide calls.
6. Matengenezo
To ensure optimal performance and longevity of your Ooma Telo:
- Weka kifaa mahali pa baridi, kavu, mbali na jua moja kwa moja na vyanzo vya joto.
- Safisha kifaa kwa kitambaa laini na kavu. Usitumie cleaners kioevu au erosoli.
- Hakikisha uingizaji hewa sahihi karibu na kifaa ili kuzuia overheating.
7. Utatuzi wa shida
If you encounter issues with your Ooma Telo, try the following solutions:
| Tatizo | Suluhisho |
|---|---|
| Hakuna sauti ya kupiga |
|
| Poor voice quality |
|
| Haiwezi kupiga au kupokea simu |
|
8. Vipimo
- Mfano: Ooma Telo
- Vipimo: Inchi 8.9 x 3 x 8.3
- Uzito wa Kipengee: Pauni 1.2
- Muunganisho: Ethernet (for internet connection), RJ11 (for phone connection)
- Chanzo cha Nguvu: Adapta ya AC
- Vipengele: Voicemail, Caller ID, Call Waiting, 911 calling with text alerts, Mobile App integration.
9. Udhamini na Msaada
For detailed warranty information and technical support, please visit the official Ooma website or refer to the documentation included with your product. You can also find FAQs and community forums for assistance.
Ooma Webtovuti: www.ooma.com
Huduma kwa Wateja: 1-866-747-6887





