1. Utangulizi
This manual provides detailed instructions for the installation, operation, and maintenance of your TENVIS IP391W HD Wireless Waterproof Security CCTV Camera. Please read this manual thoroughly before using the product to ensure correct setup and optimal performance. Keep this manual for future reference.
2. Taarifa za Usalama
- Hakikisha ugavi wa umeme ujazotage matches the camera's requirements to prevent damage.
- Usiweke kamera kwenye halijoto kali, unyevunyevu au mazingira yenye ulikaji.
- Avoid pointing the camera directly at strong light sources for extended periods, as this may damage the image sensor.
- Shikilia kamera kwa uangalifu. Usiiangushe au kuiwekea mitetemo mikali.
- For outdoor installation, ensure all connections are properly sealed and protected from weather elements, despite the camera's waterproof rating.
- Tumia tu vifaa vilivyoainishwa na mtengenezaji.
3. Yaliyomo kwenye Kifurushi
Thibitisha kuwa vipengee vyote vipo kwenye kifurushi chako:
- TENVIS IP391W HD Wireless Waterproof Security CCTV Camera
- Antenna ya Wi-Fi
- Adapta ya Nguvu
- Kebo ya Ethernet
- Kuweka Bracket
- Screws na Plugs za Ukuta
- Mwongozo wa Mtumiaji (hati hii)

Image 3.1: Contents of the TENVIS IP391W package, including the camera, antenna, power adapter, Ethernet cable, mounting bracket, and screws.
4. Bidhaa Imeishaview
The TENVIS IP391W is an HD wireless waterproof security camera designed for outdoor surveillance. It features robust construction and advanced functionalities for reliable monitoring.
4.1 Sifa Muhimu
- HD Video Quality: 720p resolution with 1/4 CMOS Mega pixels and H.264 compression.
- Maono ya Usiku: Equipped with IR-cut and infrared light source for clear monitoring in low-light conditions.
- Uunganisho wa wireless: Supports Wi-Fi for flexible installation.
- Muundo usio na maji: Suitable for outdoor use with an all-aluminum crust and rubber seals.
- Utambuzi wa Mwendo: Dynamic alarm function with support for up to 32GB TF card for local storage.
- Kuza Dijitali: Features 5x digital zoom.
- Ufuatiliaji wa Simu: Inasaidia kijijini viewing and iPhone push alarms via a dedicated app.
- Chomeka na Ucheze: Designed for ease of setup.
4.2 Vipengele vya Kamera

Picha 4.1: Upande wa mbele view of the TENVIS IP391W camera, showing the main lens, infrared LEDs, and Wi-Fi antenna.

Picha 4.2: Upande view of the TENVIS IP391W camera, highlighting its bullet-style form factor.

Image 4.3: Close-up of the camera's front, detailing the 6mm lens and 8Mil Infrared LEDs for night vision.

Image 4.4: Illustration of the camera's waterproof construction, featuring an all-aluminum crust and rubber seals for high water resistance.
5. Kuweka
5.1 Ufungaji wa Kimwili
- Chagua Mahali: Chagua eneo la nje linalotoa mahitaji unayotaka viewing angle and is within range of your Wi-Fi network or an Ethernet connection. Ensure the location offers protection from direct impact and allows for proper cable management.
- Weka Bracket: Use the provided screws and wall plugs to securely attach the mounting bracket to a wall or ceiling.
- Ambatisha Kamera: Secure the camera to the mounting bracket. Adjust the camera's angle to achieve the desired field of view.
- Sakinisha Antena ya Wi-Fi: Funga antena ya Wi-Fi kwenye mlango uliotengwa kwenye kamera.
Uunganisho wa Nguvu 5.2
Connect the power adapter to the camera's power input port and then plug the adapter into a suitable power outlet. Ensure the power outlet is protected from weather if installed outdoors.
Uunganisho wa Mtandao
The TENVIS IP391W supports both wired (Ethernet) and wireless (Wi-Fi) network connections.
5.3.1 Wired Connection (Recommended for Initial Setup)
- Connect one end of the Ethernet cable to the camera's Ethernet port.
- Unganisha ncha nyingine ya kebo ya Ethaneti kwenye mlango wa LAN unaopatikana kwenye kipanga njia chako au swichi ya mtandao.
- Once connected, the camera should obtain an IP address automatically.
5.3.2 Muunganisho Usiotumia Waya (Wi-Fi)
For wireless setup, it is often easiest to perform initial configuration via a wired connection first, then switch to Wi-Fi. The camera can be controlled via a mobile application (Android, iOS) or web kiolesura.
- Pakua Programu: Tafuta the official TENVIS app on your mobile device's app store (Android or iOS).
- Ongeza Kamera: Open the app and follow the on-screen instructions to add a new camera. This typically involves scanning a QR code on the camera or manually entering its ID.
- Sanidi Wi-Fi: Within the app or web interface, navigate to the network settings. Select your Wi-Fi network (SSID) and enter the password.
- Thibitisha Muunganisho: After applying Wi-Fi settings, disconnect the Ethernet cable. The camera should now connect wirelessly. Confirm by checking the camera's status in the app.
6. Kuendesha Kamera
Once the camera is set up and connected to your network, you can access its features through the mobile app or a web kivinjari.
6.1 Ishi View
Open the TENVIS app on your smartphone or access the camera's IP address through a web kivinjari kwenye kompyuta yako. Chagua kamera kutoka kwenye orodha ya vifaa vyako ili view mipasho ya video ya moja kwa moja.
6.2 Kurekodi na Kuhifadhi
- Uhifadhi wa Kadi ya TF: The camera supports a TF (microSD) card up to 32GB for local video storage. Insert the TF card into the designated slot on the camera. Format the card via the app or web interface if prompted.
- Njia za Kurekodi: Configure recording settings (e.g., continuous, scheduled, motion-triggered) through the camera's software.
- Uchezaji: Fikia foo iliyorekodiwatage via the app or web interface to review matukio ya nyuma.
6.3 Ugunduzi wa Mwendo na Kengele
The camera features a dynamic alarm function to alert you to detected movement.
- Washa Ugunduzi wa Mwendo: In the camera settings, enable motion detection.
- Rekebisha Unyeti: Configure the motion detection sensitivity to minimize false alarms.
- Set Alarm Actions: Define actions such as recording video, sending push notifications to your mobile device (iPhone push alarm supported), or uploading images to an FTP server.
6.4 Kuza Dijitali
The camera supports 5x digital zoom. Use the pinch-to-zoom gesture in the mobile app or the zoom controls in the web interface to magnify the live or recorded video feed.
6.5 Maono ya Usiku
The camera automatically switches to night vision mode in low-light conditions using its infrared LEDs and IR-cut filter. This provides clear black-and-white video footage usiku.
7. Matengenezo
- Kusafisha Lensi: Safisha lenzi ya kamera mara kwa mara kwa kitambaa laini na kikavu ili kuhakikisha ubora wa picha ni wazi. Epuka visafishaji vya kukwaruza.
- Inaangalia Viunganisho: Periodically inspect all cables and connections for wear or damage, especially for outdoor installations. Ensure waterproof seals remain intact.
- Sasisho za Firmware: Check the TENVIS official website or app for available firmware updates. Keeping the firmware updated can improve performance and add new features.
- Usimamizi wa Hifadhi: If using a TF card, periodically review na udhibiti foo iliyohifadhiwatage ili kuhakikisha nafasi ya kutosha.
8. Utatuzi wa shida
If you encounter issues with your TENVIS IP391W camera, refer to the following common problems and solutions:
| Tatizo | Sababu inayowezekana | Suluhisho |
|---|---|---|
| Camera not connecting to network / Difficult setup | Incorrect Wi-Fi password; camera too far from router; network interference; outdated software. | Ensure correct Wi-Fi credentials. Move camera closer to router or use a wired connection for initial setup. Try restarting the camera and router. Ensure the app/software is the latest version. |
| No video feed / Offline status | Power issue; network disconnection; incorrect IP address. | Check power connection. Verify network cable (if wired) or Wi-Fi signal strength. Restart camera. Ensure no firewall is blocking access. |
| Poor image quality / Choppy video | Insufficient network bandwidth; dirty lens; low light conditions; camera settings. | Ensure stable and sufficient network bandwidth. Clean the camera lens. Adjust video resolution settings if available. Ensure night vision is functioning correctly in low light. |
| Excessive false motion alarms | High sensitivity setting; environmental factors (moving shadows, plants). | Reduce motion detection sensitivity in the camera settings. Adjust the camera's field of view to exclude areas with frequent non-threatening movement. |
| Camera hangs or shuts down frequently | Software glitch; overheating; power instability. | Restart the camera. Ensure it's in a well-ventilated area. Check for firmware updates. If issues persist, contact support. |
9. Vipimo
| Kipengele | Maelezo |
|---|---|
| Nambari ya Mfano | IP391W |
| Azimio | 720p |
| Sensor ya Picha | 1/4 CMOS Mega pixels |
| Ukandamizaji wa Video | H.264 |
| Kiwango cha Fremu | Fremu 30 kwa sekunde |
| Muunganisho | Wi-Fi (Wireless), Ethernet (Wired) |
| Zoom ya dijiti | 5x |
| Maono ya Usiku | IR-cut, Infrared Light Source |
| Hifadhi | Supports up to 32GB TF card |
| Utambuzi wa Mwendo | Dynamic alarm function |
| Njia ya Kudhibiti | Programu (Android, iOS) |
| Kiwango cha Upinzani wa Maji | Waterproof (IP391W rating) |
| Vipimo (L x W x H) | 15.01 x 7.01 x 12.5 cm |
| Uzito wa Kipengee | 1.18 kg |
| Chanzo cha Nguvu | Battery Powered (Note: Product specifications indicate 'Battery Powered' but typically these cameras use a power adapter for continuous operation. Please refer to the included power adapter for actual power input.) |
10. Udhamini na Msaada
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. For technical support, product inquiries, or service, please visit the official TENVIS webtovuti au wasiliana na idara yao ya huduma kwa wateja. Weka risiti yako ya ununuzi kama uthibitisho wa ununuzi.




